How to register as a new Classified Substitute on AESOP
Once you have attended Classified Orientation you will receive a letter from the Human Resources Department informing you about the automated substitute and leave program referred to as AESOP. This letter will include your identification number (ID) and your personal identification number (PIN). This service uses both the telephone and the Internet to assist you in locating jobs in the district. At that point you will be ready to start substituting in Greater Albany Public School District. To stay active as a substitute,it is necessary to register with the district annually.
Things to note
You may interact with the system either on the Internet or by way of a toll-free, automated voice instruction menu system at 1-800-942-3767.
The administrative office has selected the following hours as standard call times when the AESOP service may call for substitutes: 05:30 – 11:59; 17:00 – 22:00.
What to do when AESOP calls you
You may be prompted to enter either your PIN number and/or your identification (ID) number. This information can be found on the letter you received from the Human Resources Department.
AESOP will provide you with the following details of the assignment:
- School name
- Date(s) of assignment
- Room or location where you need to report
- Start time
- Any further special instructions left by the absentee.
You will then be prompted to either accept or reject the assignment. You will also have the option to reject the assignment as well as all future calls for jobs on the day of the particular assignment. If you accept, AESOP will issue you a confirmation number that you might need in the event of a follow-up inquiry. Please remember that you have not accepted the job until you receive a confirmation number.
Please note: you may also contact AESOP to search for available jobs 24 hours a day, 7 days a week on the Internet at www.aesoponline.com or on the phone at 1-800-942-3767.
How to contact AESOP via the website
You can also search for and accept available jobs, change personal settings, update your calendar, and personalize your available to call times by visiting AESOP at www.aesoponline.com. You will be prompted to enter your ID and PIN numbers as specified on the letter you received. Should you experience difficulty using the system, please contact Amanda Hill at 541-967-4501.
1-800-942-3767 or www.aesoponline.com
Make sure you are using the correct ID and PIN number – refer to your Welcome Letter or contact your AESOP Administrator (for Greater Albany Public Schools: Amanda Hill, email@example.com, 541-967-4501).
No. You will simply use the phone system to interact with AESOP.
You can simply call AESOP back using the 1-800 number or log onto the web site.
The AESOP phone number of 800-942-3767 will display on your caller ID.
AESOP will call in a random order.
As a sub in the Albany School District you have the ability to call or log into the system and cancel the assignment. If you are able to do so, it would be appreciated if you called the school to let them know you have cancelled.
Is there any limit to the number of jobs a sub can take at a time? (In other words, can someone who’s really aggressive take all the jobs?)
A sub can only work one job at a time. AESOP will not allow a sub’s job to overlap. As a sub in the Albany School District you cannot work more than 8 hours per day so it’s your responsibility not to accept more than 8 hours of work in any given day.
No. You can simply use the 1-800 number at your convenience, or log onto the web site from any internet-enabled computer.
Yes. It would be a good idea if you contacted the employee or school to make sure they have you on their preferred list in the AESOP system.
Is the phone automatically updated with jobs when someone enters an absence on the Internet and vice versa?
Once an absence has been created both the phone and Internet will be updated at the same time.
No. Once you accept an absence for today AESOP will NOT call you nor will you see other jobs available on the web site for today.
There may not be jobs available at this time. The sub may have chosen to work at only one school and they must decide if they want to make themselves available to more schools. They may have marked today as a Non work day and no jobs will be shown.
On the web site, go to Tell AESOP When to Call Me. Or you are welcome to call the SAL Help Desk at 967-4501 and it can be done for you.
AESOP will make calls two days in advance of the start date.
No. Your calendar will be automatically updated.
Instantaneously. Remember, your PHONE number is your login ID number!
How often can I change my phone number? For example, if I am going to be out during the day, can I change it to my cell phone number, then back again later that day?
You can change your phone number as often as you deem necessary.
On the website, go to View My Schedule and the detail information is listed below. You can also review your upcoming schedule on the phone.
The schools you have checked on the substitute paperwork at orientation will be the schools that you will be able to see jobs for.
Classified Substitute Pay Rates (effective Jan. 1, 2016)