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For Windows 2000 and XP, download and install the Novell Client, reboot and install ZenWorks.
Last modified July 20, 2011
Up & Running Computer Services is here in the Albany area and provides Windows and Mac service and maintenance. Byron Bray, 541-928-2487 or cell 541-619-0504.
From Windows, right click on the "My Computer" icon, choose "Explorer", this will give you a list of all available disk drives.
Example:
[local drive(C:)], [username on "8j\Data\Home"], [3 ½" floppy (A:)]Right click on any of these drives and choose "Properties".
This will bring up a picture of how much space on that disk drive is used (Blue) and the space left available (Pink).
*Note: Windows should have around 20% in free disk space, on the local (C:\) drive. This space is used for running applications such as Microsoft Office. At 10% available free space, data could start being lost and the system might crash. If the system is reaching these limits, ask the school tech. rep. or a district network tech for assistance.
If logging into the network gives a message of the computer name already being used:
Windows 2000 or XP
- Right click on "My Computer", choose "Properties".
- Choose the "Computer Name" tab.
- If computer name requires changing, choose the "Change" button. (*Do not choose "Network ID".) Type in a unique name if required, up to 11 characters.
Examples of preferred computer names: “CPMS-RM16-5” (Calapooia, room 16, 5th PC), “SSES-RM4-2” (South Shore, room 4, 2nd PC). Please use the district's 4 letter school names below.- Verify the workgroup is "Albany."
- Choose the "More" button.
- Verify "Primary DNS suffix of this computer" reads "Albany.K12.or.us". Do not check the box: "Change primary DNS suffix when domain membership changes".
- Close all screens and restart system if any changes were made.
Windows 95/98
- Click "Start", "Settings", "Control Panel".
- Choose the "Network" Icon, 2nd tab will be "Computer Name".
- Type in a unique name if required, up to 11 characters.
Examples of preferred computer names: “CPMS-RM16-5” (Calapooia, room 16, 5th PC), “SSES-RM4-2” (South Shore, room 4, 2nd PC). Please use the district's 4 letter school names below.- Close all screens and restart system if any changes were made.
School Names:
| CEES-Central Elementary | CRES-Clover Ridge Elementary | FGES-Fir Grove Elementary |
| FMTS-Fairmount | LFES-Lafayette Elementary | LBES-Liberty Elementary |
| NAES-North Albany Elementary | OAES-Oak Elementary | OGES-Oak Grove Elementary |
| PWES-Periwinkle Elementary | SSES-South Shore Elementary | SRES-Sunrise Elementary |
| TKES-Takena Elementary | TNES-Tangent Elementary | WVES-Waverly Elementary |
| CPMS-Calapooia Middle | MMMS-Memorial Middle | NAMS-North Albany Middle |
| SAHS-South Albany High | WAHS-West Albany High |
Floppy drive:
The 3.5-inch floppy (diskette) will hold 1.44 MB of data.
Click means using the left mouse button, unless stated otherwise.
("Ctrl" key with "C" = Copy, "Ctrl" key with "V" = Paste) These keystrokes work in any Windows Program.Place a floppy into the "A" drive of your system, right click on "My Computer", click on "Explorer", click on the "A" drive to see what files are on the diskette.
Or
Double click on "My Computer", click on the "A" drive to see what files are on the diskette.
If the diskette is empty or if the files stored on the "A" drive are no longer needed, right click on the "A" drive and choose "Format". Formatting the diskette in the same "A" drive that you will be using to store and recover files aligns the heads of the "A" drive on that computer to the tracts on that floppy disk.
When the format of "A" is complete, locate the file or files you would like to copy, right click on each of the files, and choose "Copy". Go to the "A" drive, right click on that drive and choose "Paste". This process can be used to copy files to a newly formatted floppy or add files to a floppy already holding some files.
Multiple files to copy:
To copy multiple files, click on the first requested file, scroll down to the last requested file, hold down the "Shift" key while you click on the last requested file. This process will include all files between and including the first and last requested file. All files will now become highlighted. Use the "Ctrl" and "C" keys together; this will capture the highlighted files for copying. Click on the "A" drive, now use the "Ctrl" and "V" keys together to transfer or Paste those files to the "A" drive. This same process works to copy files from one folder to another folder.
If there is a question as to whether the number of files chosen will fit on to the floppy disk, right click on the highlighted group of files and choose "properties". This will show the combined size of the files you have chosen to copy. If the size is smaller than the available space on the "A" drive, copy away.
If the combined size of the files is larger than the available space on the 1.44 MB floppy, you will need to remove files from the list. Adjust the size of the file list by using the “Ctrl” key or the “Shift” key to delete individual files one at a time or reselect the group of files to better fit on the floppy drive.
If there is a file in the middle of the list that you do not need to copy, hold down the "Ctrl" key as you click on that file. This will individually exclude that file from the list.
Holding the “Ctrl” key down and using the mouse to click on files one at a time can also be used to select more than one file. (The files to be selected may not be listed together.) The “Ctrl” key along with the letter “C” for copy and the “Ctrl” key with the letter “V” for paste can still be used if files are selected using this method.
*Note: A floppy diskette was not designed to hold data to be used over and over again. The diskette is soft material, which can easily be damaged and data could get lost. Always make more than one copy of the important file or files that you want to copy and save.
Note also that these same instructions can be used to copy files to a flash or jump drive by substituting that drive letter for the A: drive.
*Note: If the requested program shows under "Start ", "Programs", right click that Program Icon (shown under “Programs”) to “Copy”. Next, right click on any open space on the desktop to “Paste” this icon onto the desktop.
How to Create an Email Icon on the desktop:
Under Internet Explorer, go to the district website [albany.k12.or.us], click on "For Employees" located on the left side of the web page. A pop-out menu will appear to the right. Click on "Email Login". This will bring up the page that shows the "Server Login" screen along with "User name" and "Password". You may also click once on the "Email Login" tab at the top right of the screen, under the picture of the child.
Click on the "Favorites" tab, fourth tab from the left top of the page. Choose "Add to Favorites", then choose "OK". “Server Login” will now be listed under “Favorites”.
Open "Favorites" and just drag, using the mouse, "Server Login" from the "Favorites" list onto your desktop. (The current website screen may need to be resized in order to see the desktop. Use the center or the left most button at the top right of the screen to minimize the screen size.)
Now when you double click the "Server Login" Icon from the desktop, it will bring you directly to the “Server Login” screen.
How to Create a Program Icon on your desktop:
If there is a software program used on a regular basis, perhaps it would be more convenient to have an icon for this program directly on your desktop. (This is for a program that does not show using “Start”, “Programs”.)
Right click on any open space on your desktop; choose "New", then "Shortcut".
This will bring up the "Create Shortcut" screen. Use the "Browse" button to locate the requested program located on your local disk “C:”. When the program file has been located, choose that file, and press "OK". Press "Next" and "Finish".
There will now be an icon for the selected program on the desktop. Double click that icon to run the program.
*If unsure which file to use to create the Icon, ask the school technology representative or contact a network technician.
See also: Microsoft Products & Resources: Keyboard Assistance
Use these while in Internet Explorer:
- "Ctrl" key plus "E" key = shows the Search window on the left
- "Ctrl" key plus "F" key = display a "Find" dialog box to search contents of the page being viewed
- "Ctrl" key plus "H" key = shows Web page History on the left
- "Ctrl" key plus "I" key = shows Favorites on the left
- "Ctrl" key plus "N" key = opens a New window within Internet Explorer
- "Ctrl" key plus "W" key = closes current Internet Explorer Window
- "Alt " key plus "Left Arrow" key = go back
- "Alt " key plus "Right Arrow" key = go forward
- "Alt " key plus "Home" key = default Home page
- "Esc" key = stops current page from loading
Use these within an Editing program (Word, Excel, FrontPage, or HTML editor):
- "Ctrl" key plus "C"= Copies selected/highlighted items
- "Ctrl" key plus "V" = Pastes selected/highlighted items
- "Ctrl" key plus "H" key = brings up "Replace" dialog box for "Find" and "Replace"
- "Ctrl" key plus "O" key = brings up browse box for selecting a file to Open
- "Ctrl" key plus "W" key = closes current document
- "Ctrl" key plus "Y" key = redo last command
- "Ctrl" key plus "Z" key = undo last command
- "Ctrl" key plus "A" key = select All
- "Ctrl" key plus "X" key = cut selected/highlighted items
- "Ctrl" key plus "S" key = Save document
- "Ctrl" key plus "P" key = Print
Know Your Dell PC
All Dell systems, purchased through the school district, come with an option that allows you to log into Dell's support site and look at data about your system.
This data will include the original ship date, amount of warranty left on your system, and the original hardware setup included with your Dell.
Log into www.dell.com/support. Click on "Don't have an account? Register and Personalize" in the center of the webpage. Fill in required data.
This registration data screen allows you to set up an account showing the "Service Tag Number" for your machine. (Service tag number along with barcode is found on the back of the PC.) If grey screen warns of being a site with some insecure data, answer "OK".
Log into the Dell site using your registered email address and Dell password.
Under "Quick Access Tool" enter the service tag number for your Dell PC. (Service tag number with barcode is found on the back of the PC)
Under "Select a Support Tool", use down arrow to choose "System Details", press "Go".
The next screen shows everything you could want to know about your system. (Original ship date, warranty expiration date, details on the original setup for your PC)
This screen allows you to print a copy for your own PC information.
"Logout" (upper right side of screen) when complete.
If your system is configured for more than one printer
Open a document to print, go to "File" top left of page. Choose "Print". On the "Print" screen that shows, there will be a down arrow next to the printer name displayed. Use the down arrow to see the printer choices available on your PC.
Choose a printer and use the "Properties" button, next to the printer name. This is where preferences are set, if the preferences need to be changed.
Printer removal
If you find that your system has been configured for multiple printers over time and these printers are no longer available, then it is a good practice to remove any printer no longer being used.
Use "Start", "Settings", "Printers" or "Printers and Faxes", right click on any printer icon no longer being used, and choose "Delete".
If questions show during deletion, just hit the "Enter" key.
Use "Start", "Settings", "Control Panel", "Add/remove Software" to uninstall any printer drivers for the printer that is no longer being used.
There are a few things that the Technology Department recommends staff do in regards to technology before they leave for summer vacation. We believe that conducting some simple maintenance now will help ensure that equipment is in good working order when staff return to work in the fall.
Please check out our Microsoft Software Support web page for details and step-by-step instructions on how to perform these tasks and more.
- Label Equipment: If there is any chance that electronics equipment (Computers, printers, Pole Vault systems, Smart Boards, projectors, CPS units, etc) may be disconnected and/or moved around during the summer break, we recommend that you label your equipment with some vital information. For example: room number, location in room, staff member associated with the equipment, wall port the device was plugged in to, location on the PC or other device the item was connected to, and possibly any other important information that will help you set it all up again later. Having this information will save a lot of time and effort when you need to re-assemble equipment.
- Scandisk (Windows 9x), or CHKDSK (Windows 2000 and XP): Running one of these utilities on your PCs hard disk drive will check the files and hardware for errors and repair any file-based errors that it finds. These errors can prevent programs from running properly, including Windows! Cleaning up these errors now will lower the chances of your PC not working correctly when you come back.
- "Spring" Cleaning: PLEASE take the time to go through the files on your PC and network drives and clean house before you leave - this is the most important item on this list and should be completed by EVERYONE in the district, even if they will not be back next year! Throw out the old files you won't need next year. If you have a CD-ROM recorder in your PC, try burning your old files to CDs before you delete them - just in case you later want to use some of them for examples or reference. Delete old emails about the winter camping trip you went on (For those of you who enjoy leaving the house when it isn't sunny and warm out). ANYTHING that you don't need any more, please delete it.
Check your P:\ network drive (Your "Personal Drive"), your N:\ network drive (This is the network drive that everyone in your building can see - you shouldn't be storing any files here, but if you have: please delete them), the district's "Common Folder" (This is the old K:\ drive that some of you may remember - you might still be able to access it via a shortcut named "District Common Folder"), your email, and your PCs hard drive (My Documents, My Pictures, My Music, your desktop, etc).- Defrag: Using a disk defragmentation utility helps tidy up the files on your PCs hard disk drive. Think of it as organizing your file cabinets: when all of your file folders are in alphabetical order, student records are MUCH faster to find. You don't have to dig through all of them in order to find the one you are looking for - and all of that student's files are in the correct folder. Run this utility whenever you have some free time and don't need to be using your PC - the more often you run it, the faster it goes.
- Update your PCs software: Make sure that your PC has all the latest patches and security updates by running Windows Update and Office Update (Or Microsoft Update if you have upgraded to it - this combines the functionality of Windows Update and Office Update in to one convienent place). This may require rebooting your PC and going back several times until it says you have no more critical updates available for your PC. This will help prevent the possibility of your PC catching a virus at the start of school next year: a problem that some of you may recall having a few years ago with the "Blaster" virus. It is ALWAYS a good idea to check these regularly - at least once a month to make sure your PC is as secure as Microsoft can make it.
NOTE: Microsoft no longer recognizes any site license agreements.
All new district PCs are ordered with a licensed Windows operating system and Microsoft Office Professional with Front Page. Installed district supported software includes Adobe Acrobat Reader, virus checker, Novell, and Internet Explorer version 6 sp1.
All Pentium IV systems, which are donated through the Technology Department, will have Windows 2000 or XP Professional installed, but the license for Microsoft Office is left to the individual schools to purchase.
We recommend OETC for both the Windows operating system (if necessary) and the Microsoft Office software.
District e-mail address book
Staff e-mail can be accessed from anywhere on our district site by clicking on the "E-mail Login" tab in the upper right of your screen. You may also click the left navigation bar "For Employees" and choose "E-mail Login", by manually entering the address or clicking the following link: https://groupwise.lblesd.k12.or.us/gw/webacc. Your username and password are the same Novell network username and password that you use to get into your computer.
Problems getting your email from home - basic troubleshooting tips
Both the desktop client and web versions of GroupWise have great online help available in the program. There are many "How Do I" subjects available. Also, tutorials -
- created by Tim Haag, are excellent learning resources.
Short basic tutorials:
- Under "Home View Tutorial", click "English".
- Click the drop-down arrow and choose "GroupWise for Beginners".
Includes tutorials on Creating a New Message, Address Book Introduction, Scheduling Meetings, Posting All Day Events, and Creating an Out of Office or Vacation Rule.If you click the drop-down arrow and select "New GroupWise 7 Features" you may view tutorials on Using the Navigation Bar, Customizing Panels, Arranging Panels, Showing/Hiding the Main Menu, Showing/Hiding the Folder List, and Posting All Day Events.
- GroupWise Tips and Tricks by Category (located under the Home View Tutorial section of the page)
If you want to check the validity of an e-mail, there are some web sites that provide information about hoaxes and urban legends:
Links courtesy of United States Computer Emergency Readiness Team - us-cert.gov
We currently use iPrint, the Novell printer management solution. Go to http://8jiprint.albany.k12.or.us/ippdocs/ in your web browser and click on your school to find out what printers are available for you to use in your building.
Make sure you install the iPrint Client before choosing a printer. The link is right at the top of the web page.
Contact Tim Haag, Technology Coach via e-mail or phone: 541- 967-4519
To order a new computer, call Julie Foss or Richard Thomas
at 541-917-3495.
We are currently using iPrint, the Novell printer management solution. Go to http://8jiprint.albany.k12.or.us/ippdocs/ in your web browser and click on your school to find out what printers are available for you to use in your building.
Make sure you install the iPrint Client before choosing a printer. The link is right at the top of the web page.
This is the order by which we are prioritizing our work load for the 2009-10 school year:
We are requesting donations of the following:
Computers:
Printers:
Network Equipment:
For more information about donations, or to arrange a donation, please contact Richard Thomas at 541-917-3495.
All donations should be made to the Technology Department of the Greater Albany Public School District. You may request that your donation go to a particular school, but the district will use its discretion in determining final placement of all donated items.